Today’s IT is defined by multi-cloud, and accelerating this trend, the COVID-19 pandemic has radically altered businesses worldwide. While hopefully severe only in the short term, the expectation is that it will produce long-term change and opportunity, especially by focusing on the demands of the remote workforce.
At the same time, IT decision-makers report that the combination of remote work, cyber threats, and ever-growing data needs has made the traditional IT market much more complex (see Figure 1). It is quickly morphing into what can be called the intelligent data management market. IT is now delivered and supported by multi-cloud ecosystems and as-a-service consumption models, two trends that have also been accelerated by the impact of COVID-19, starting in early 2020 and continuing to drive digital transformation today.