For several years, the hype surrounding the distributed ledger approach and blockchain technology has grown steadily, fostering discussions and research activities on potential areas of application throughout the financial services industry. Current research and several use cases reflect the first feasible implementations of the technology, bringing major changes for segments and processes within the industry. An increasing number of banks are realizing the urgency of the topic and are exploring ways of using blockchain technology. A differentiated approach is necessary to elaborate on the potential impacts on industry segments and financial institutions, as blockchain technology is characterized by complexity and several limitations.
Drawing from a broad range of statements from experts from both Infosys Consulting and institutions from various sectors of the industry, this paper provides a high-level business-case viewpoint on the potentials and limitations of the blockchain technology. To that end, both promising and nonpromising areas of application are highlighted and discussed.
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